Terms and conditions
After a series of people not showing up or cancelling last minute we had to establish some rules to hopefully minimize this effect or at least cover our costs.
Our classes require some preparation regarding the food and the setup of the class and we want to make sure that we spend less time waiting for people that won’t come and also waste less food.
If the customer has confirmed his participation for a certain date and a change is needed, he accepts paying the following quotes:
Cancelling more than 45 days before the class: free
Cancelling 15 - 44 days before the class: 20% to pay
Cancelling 3 - 14 days before the class: 50% to pay
Cancelling 1 or 2 days before the class: 70% to pay
Cancelling on the day of the class: 90% to pay
No show up: 100%
Change of the date more than 9 days before the class: free
Change of the date 3 - 8 days before the class: 10% extra
Change of the date 1 or 2 days before the class: 20% extra
Our classes require some preparation regarding the food and the setup of the class and we want to make sure that we spend less time waiting for people that won’t come and also waste less food.
If the customer has confirmed his participation for a certain date and a change is needed, he accepts paying the following quotes:
Cancelling more than 45 days before the class: free
Cancelling 15 - 44 days before the class: 20% to pay
Cancelling 3 - 14 days before the class: 50% to pay
Cancelling 1 or 2 days before the class: 70% to pay
Cancelling on the day of the class: 90% to pay
No show up: 100%
Change of the date more than 9 days before the class: free
Change of the date 3 - 8 days before the class: 10% extra
Change of the date 1 or 2 days before the class: 20% extra